What are managed services?

Every business computer network has "core" components in their makeup. These core components are critical to the operation of your most valuable assets: your network, its data and the applications that it manages. Based on this fact, all managed service offerings from NobleNetworks begin with Core Protection. This service plan includes around-the-clock monitoring, proactive maintenance and quarterly reviews that provide you with the peace of mind that you need to run your business confidently.

virus detected

All managed services are based on our Core Protection, which includes...

  • 24/7 monitoring and daily safety checks, remote support tools and year-round emergency support
  • Access to our help desk, as well as remote and onsite support from our certified team
  • Availability of scheduled tech service for problems and maintenance
  • CIO services, including the availability of scheduled calls from an engineer
  • Quarterly reviews
  • The ability to utilize the same management tools that we use to directly assist your employees
  • Access to our internally-evaluated, high-quality resale and partner products, with additional NobleNetworks service warrantees
  • An average reduction in additional expenses

Free technology assessment

Our managed services always begin with a free two-hour technology assessment. During this assessment, we will look at how your business operates, how you have integrated technology into your operations and identify areas that can be improved. Once we have completed the assessment, we will create a plan to correct the issues that we have found and, if necessary, recommend a service level that addresses your business' needs.

maintenance

Continual maintenance of core components

The foundation of Core Protection is around-the-clock monitoring of your business' critical components. Including proactive maintenance, vulnerability scanning and anti-virus protection and remediation, we also perform continual monitoring of your networks' services and metrics, as well as daily checkups of your systems, including things like drive space and event log errors. In addition to this, Core Protection is built on a foundation of communication: our team is always available to meet and discuss your business' needs.

Quarterly technology review

In our quarterly technology review, we will perform one of four annual reviews: networks and network devices, systems, accounts and licenses, and business development. During the review, we will provide a thorough, detailed analysis of the chosen subject that highlights possible areas of improvement and identifies opportunities to optimize important elements of your business networks, such as user accounts, network maps, email addresses, permissions and more.

Access to critical management tools

With NobleNetworks' Core Protection, you are given access to a personal dashboard that allows you to monitor and track your network's assets. You will also gain access to a personalized partner portal where you can create, edit and respond to tickets, as well as request support.

Access to our CIO services

We can work with your current management to provide independent evaluations of critical business decisions. From reviews of third-party proposals to analyses of software and technology products, our team has the experience necessary to help you make knowledgeable, productive decisions.