How do I get managed services?

Depending on your business, NobleNetworks offers three tiered plans to handle your managed services needs. Working closely with you, we will identify which of our plans best tackles the issues, challenges and requirements that you face. Whether you simply need monitoring and occasional virus removal or more comprehensive remediation and CIO services, our plans can provide you with the confidence that you need to run your business effectively. In addition to this, all of our plans have access to all of our services, so if you require a service provided in one of our higher tiered plans, the team at NobleNetworks can perform the work and bill on an hourly basis, rather than billing you monthly for services you only need intermittently.

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Core Protection Plan

Billed Monthly

  • Monitoring and maintenance of your networks
  • Daily checks of essential components
  • Patch management and vulnerability scanning
  • Removal of virus and malware infections
  • Asset and warranty tracking
  • Backup monitoring and maintenance
  • 24/7 performance monitoring
  • Email blacklist monitoring
  • Quarterly technology review
  • Dashboard for monitoring, asset tracking and remote assistance tools
  • Monthly executive reporting
  • Quick, easy access to support services
  • NobleNetworks portal access
  • Create, edit, view and respond to tickets
  • View regular reporting on your tickets
  • Access to walkthroughs on common issues
  • Proactive maintenance of other NobleNetworks products
  • Domain and SSL certificate maintenance

Billed Hourly

  • Remote support
  • On-site support
  • Project labor
  • Schedule on-site service
  • Emergency and after-hours service
  • CIO services, such as consulting, planning and more
  • Administrative and user account management
  • IT-related vendor management
  • Purchasing assistance
  • Third-party product support
  • Device configuration and repair
  • New equipment installation
  • Equipment upgrades
  • Equipment relocation

Extended Protection Plan

Billed Monthly

  • Remote support
  • Monitoring and maintenance of your networks
  • Daily checks of essential components
  • Patch management and vulnerability scanning
  • Removal of virus and malware infections with remote restore
  • Asset and warranty tracking
  • Backup monitoring and maintenance
  • 24/7 performance monitoring
  • Email blacklist monitoring
  • Quarterly technology review
  • Dashboard for monitoring, asset tracking and remote assistance tools
  • Monthly executive reporting
  • Quick, easy access to support services
  • NobleNetworks portal access
  • Create, edit, view and respond to tickets
  • View regular reporting on your tickets
  • Access to walkthroughs on common issues
  • Proactive maintenance of other NobleNetworks products
  • Domain and SSL certificate maintenance
  • Administrative and user account management
  • Remote IT-related vendor management
  • Remote purchasing assistance
  • Remote third-party product support
  • Remote device configuration and repair
  • Remote CIO services, such as consulting, planning and more

Billed Hourly

  • On-site support
  • Project labor
  • Schedule on-site service
  • Emergency and after-hours service
  • New equipment installation
  • Equipment upgrades
  • Equipment relocation

Complete Protection Plan

Billed Monthly

  • Remote support
  • On-site support
  • Project labor
  • Schedule on-site service
  • Monitoring and maintenance of your networks
  • Daily checks of essential components
  • Patch management and vulnerability scanning
  • Removal of virus and malware infections with full restore
  • Asset and warranty tracking
  • Backup monitoring and maintenance
  • 24/7 performance monitoring
  • Email blacklist monitoring
  • Quarterly technology review
  • Dashboard for monitoring, asset tracking and remote assistance tools
  • Monthly executive reporting
  • Quick, easy access to support services
  • NobleNetworks portal access
  • Create, edit, view and respond to tickets
  • View regular reporting on your tickets
  • Access to walkthroughs on common issues
  • Proactive maintenance of other NobleNetworks products
  • Domain and SSL certificate maintenance
  • Administrative and user account management
  • IT-related vendor management
  • Purchasing assistance
  • Third-party product support
  • Device configuration and repair
  • New equipment installation
  • Equipment upgrades
  • Equipment relocation
  • CIO services, such as consulting, planning and more

Billed Hourly

  • Emergency and after-hours service